After two decades in law enforcement, Andy made a deliberate move into IT—bringing with him a calm, focused presence that sets the tone at TectronIQ’s help desk. His background in public service makes him a natural at staying composed under pressure, listening closely, and resolving issues with care and clarity.
Whether a client is facing a minor glitch or a major outage, Andy is often the first voice they hear—and the one they trust to guide them through it. He approaches every support ticket with patience and precision, ensuring users not only get back online, but feel supported throughout the process.
For Andy, IT isn’t just about fixing problems—it’s about helping people. That mindset fits perfectly with TectronIQ’s client-first approach. He may be new to the tech industry, but Andy’s dedication to service is anything but new—and it shows in every interaction.
You’ve got a business to run. We’ve got your back. We help teams stay strong with fast, flexible IT—95% of calls answered in 20 seconds or less. Let’s make sure your tech works as hard as you do.