IT Support That Fights For Your Business

Dedicated team members standing firm together, showcasing our values.
Close-knit group exemplifying our values, committed to client success

We fight for faster fixes, clear communication, and real results—95% of calls answered in under 20 seconds.

Let's fix IT.
Determined professionals proudly upholding the company mission.
We get you

Tired of chasing your IT provider down?

You’ve got too much on your plate to babysit your tech. When things go sideways, you need someone who actually picks up the phone. Someone who doesn’t give you the runaround—or worse, leave you in the dark. We’ve heard the horror stories: slow response, no follow-through, problems that should’ve been solved weeks ago. That’s not how we operate. You show up every day to keep your team moving. So do we. That’s the whole point of why we exist.

Faster-than-fast Support
When you call, we answer—usually in 20 seconds or less. Not a bot. Not a queue. A real person, ready to help.
Real Partnership Mindset
We’re in this with you. From custom solutions to honest pricing, we show up, stay transparent, and work like your success depends on it—because it does.
Numbers speak

Proof Delivered

99.7%
Customer Satisfaction
95%
Answered Calls
20 sec
Average Response
25 + yrs
Trusted Experience
How we started

Built from Grit

I was supposed to be a doctor. But one mistake—getting kicked off my college network—led me down a different road. I didn’t know anything about IT. I just wanted to fix the problem. So I stayed up all night learning how networks worked... and I never stopped.

I left med school. Got certified. Spent years in the trenches. And then I started this company—not because I wanted a business, but because I knew small businesses deserved better. Real help. No runaround. Just people who care enough to show up and solve it.

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Passionate professionals embodying our values, driven by purpose.
Our values

What Drives Us

These aren’t buzzwords—they’re how we show up and earn trust every day.

Enterprise-Grade Solutions, Small-Town Care
We bring the kind of tools, tech, and talent usually reserved for big-city firms—while staying personal and grounded. You’ll get the same expert-level support Fortune 500s rely on, delivered with small-town heart and hustle. We know your name, your business, and how to make your life easier.
Security First
Your business’s safety is always at the front of our minds. From ransomware protection to firewall management and MFA, we build security into everything—by design, not as an afterthought. It’s how we protect your operations, your team, and your reputation. Because when things are secure, everything else works better.
Continuous Improvement
We’re never “done.” The tech changes. The threats change. Your needs change. And so, we keep learning, testing, and evolving. From new certifications to smarter processes, we’re always looking for the next way to make things faster, safer, and easier—for you and your business.
Partnership Over Transactions
We don’t just fix what’s broken. We learn your business, earn your trust, and stick around. Whether it’s a quick call or a complex rollout, you’ll always know where we stand—and that we’ve got your back, start to finish. That’s what partnership really looks like.
Technician providing outsourced IT support services to local business client
Here for YOU

Who We Work Best With

We support healthcare, government, financial, manufacturing, and small businesses with 2–100 users—because they value fast answers, secure systems, and real relationships built on trust, not tech talk.

Businesses with 2–100 users who need real support
Based in Joplin, Warsaw, and surrounding areas
Teams in healthcare, government, manufacturing, financial, and professional services
Leaders who value integrity, follow-through, and real relationships
Owners tired of waiting, guessing, and getting burned
People who expect tech to just work—and want the right people behind it
testimonials

The kind of trust you can't fake.

We use tectronIQ for our IT needs at my workplace. Rachel and her staff are amazing and respond very quickly to any of our problems. They keep our system working smooth and when needed make setting up new computers and other related equipment easy! I highly recommend them for any of your computer IT needs. Dont hesitate to give them a call!
Cory Knisely
Rachel and the crew at tectronIQ take great care of all of our electronic needs, from software to hardware and managing our systems and backups. Very responsive when we have issues!
Dianne Simon
Top notch service! Rachel and her team are a phone call away and fix every issue promptly!
Amber Seger

Our Expertise, Your Assurance

These certifications back the promise we make to protect, support, and strengthen your business like it’s our own.
Team member collaborating on small business IT support strategy in office setting
The future

What we’re working toward

We’re building the kind of IT support that makes you feel backed up—not boxed in. It should be easy to reach, simple to trust, and strong enough to carry the weight when things go sideways. That’s what we’re moving toward every day.

We’re not chasing trends. We’re building better habits, smarter systems, and stronger relationships. More automation. Tighter security. Clearer communication. And people who don’t disappear when it gets hard. That’s our vision. Not just better IT—real support, built around your business, with the guts to go the distance.

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Our Team

Meet the Team

Experts who care, answer fast, and solve problems

testimonials

Words from the ones who know us

You knew we had a problem almost as fast as we did, and got right on it to get it resolved!! Thank you!!!!
Gayle Starke
Andy is very attentive to our business needs and always makes us feel as we are a valued customer!
Brandy Mull
Ready?

Let's get started

Click below to talk with someone who listens, answers fast, and won’t leave you hanging—ever.
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